Hai77 Terms and Conditions — Read before becoming a member

These Terms & Conditions govern the use of the hai77 (hai77.vu) platform. hai77 is an international online gaming and betting platform open to users from various countries.

By accessing, registering on, or using any service on the hai77 platform, you acknowledge that these terms constitute a legally binding agreement between you and hai77.

• These terms may be updated at any time. Any changes will be communicated on the site.
• The date of the latest update is shown at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

You must provide accurate and complete information when creating an account on hai77. Accounts registered with false information may be closed at any time.

• Each individual may open only one account.
• Opening multiple accounts using the same device, IP address, or payment method is prohibited.
• You are solely responsible for keeping your account password confidential.
• You may not allow anyone else to access or use your account.
• Selling or transferring your account to a third party is strictly prohibited.

Hai77 strictly prohibits minors from gaming. This platform is intended for users aged 18 and above only.

• By registering, you confirm that you are at least 18 years of age.
• A national ID card or passport may be requested for age verification.
• Accounts registered with a false age will be closed immediately.
• If online gaming is prohibited under the laws of your country, please refrain from using hai77.

The following rules apply to all deposits and withdrawals on hai77.

• You must use a payment method registered in your own name only.
• Deposits from third-party accounts are strictly prohibited.
• Transactions can be made via mobile banking, bank transfer, and e-wallets.
• Withdrawal requests may be held for verification in cases of suspicious transactions.
• Large withdrawals may require additional verification to comply with anti-money laundering requirements.
• Full details on deposit and withdrawal limits are available on the Withdrawal page.

The following conditions apply to the use of all hai77 bonuses and promotions.

• Each bonus has its own wagering requirements, which are stated alongside the relevant offer.
• Bonuses are for real human players only — attempting to claim bonuses using bots or scripts is strictly prohibited.
• The same bonus cannot be claimed more than once.
• Bonuses expire within a set timeframe; any bonus not used before the expiry date will be forfeited.
• If bonus abuse is identified, hai77 reserves the right to void the account and any associated winnings.
• Hai77 reserves the right to modify or cancel any bonus or promotion at any time.

All games on hai77 are powered by RNG (Random Number Generator) technology, independently audited by third parties on a regular basis. This ensures every game outcome is completely fair and never predetermined.

• Any disputes regarding game outcomes must be reported to live chat support.
• Hai77 reserves the right to void game results caused by technical errors.
• If a game is interrupted due to a lost internet connection, the outcome will be determined based on the system log.
• In Live Casino games, the dealer's decision is final.
• If a match is cancelled or postponed in Sports Betting, bets will be settled according to hai77's specific policy.

The following activities are strictly prohibited on the hai77 platform and may result in permanent account closure.

• Playing using bots, scripts, or automated software.
• Attempting to manipulate game outcomes or hack the system.
• Using the platform for money laundering or processing illegal funds.
• Bonus abuse through the use of multiple accounts.
• Colluding with other players to fix or manipulate game outcomes.
• Threatening or harassing hai77 staff.
• Spreading false information about the platform on social media.

Hai77 reserves the right to suspend or permanently close accounts under the following circumstances.

• Violating the terms and conditions.
• Registering with false information.
• Failure to submit requested verification documents within the specified timeframe.
• If evidence of being a minor is found.
• Engaging in prohibited activities.

Players may close their account at any time. We recommend withdrawing your balance before doing so.

Hai77 takes the protection of your personal information seriously. Full details on how we collect and use your data can be found in our Privacy Policy.

• Your personal data is never sold to third parties.
• Your information is used to improve our services and ensure platform security.
• Information may be disclosed to authorities upon request where required by law.

Hai77 bears no liability in the following situations.

• Losses resulting from an internet connection failure.
• Account information exposed due to the player's own negligence.
• Technical errors or server downtime.
• Delays caused by third-party payment providers.
• Gaming addiction or related personal harm.

To protect yourself from problem gambling, please use our Responsible Gaming Read the page.

Hai77 reserves the right to update these terms in whole or in part at any time. Notice will be posted on the site before any changes take effect.

• For significant changes, you will be notified via email or in-app notification.
• You will have the option to close your account if you do not agree to the updated terms.
• Continued use of the platform following any changes will be deemed acceptance of the revised terms.

Any questions or complaints regarding the terms can be submitted through the channels below.

• Live Chat: Available 24/7 with support in Bengali.
• Email: [email protected] (not a clickable link)
• The "Support" section within the app.

Complaints are typically resolved within 24-48 hours of submission. Complex cases may take a little longer.